Terms & Conditions

Welcome to Hotel Zenvalley. By booking, checking in, or using our services, you agree to these Terms & Conditions.

1. Reservations & Rates

• Reservations are confirmed upon valid payment or deposit.
• Rates may vary by date, occupancy, offers, and taxes.
• Special rates (non-refundable, promotional, peak-season) override general terms.

2. Check-in & Check-out

• Standard check-in: 12:00 PM · Standard check-out: 11:00 AM.
• Early check-in/late check-out subject to availability and extra charges.
• Valid government-issued ID is required for all adult guests.

3. Payments, Taxes & Incidental Charges

• All incidentals (meals, services) must be settled before departure.
• Taxes/levies are charged per local law at billing.

4. Cancellations & No-Show

See our Cancellation Policy for details. Plan-specific rules apply.

5. Liability & Conduct

• Guests are responsible for damages or losses caused during their stay.
• Unsafe, unlawful, or disruptive conduct may result in eviction without refund.

6. Contact

Address: Pani House, Gangtok, Sikkim, India
Phone: 7407380308
Email: kgazmer@gmail.com